You might think that a Smart Locker is just another gizmo, just like those that we buy from Amazon or Alibaba that we do not need, but there are plenty of reasons for businesses to invest in smart lockers technology.
But, if you think about it, and if you are a manager, there is a hidden underlay that makes the usage of smart lockers rational.
From reduced costs and flexibility to higher productivity and profit margins, smart lockers might be the solution your business needs to stay relevant as competition continues to grow.
Reduced Staff Costs
If you have a locker for your Click & Collect operation, you won’t need to have people physically at a Click & Collect counter. This directly reduces the costs associated with running your business. Plus, it leans towards the operations associated with it, due to the fact that it’s practically the only thing needed to do is to load up the locker with what was ordered. There’s only two ways to increase profitability: generate more revenue or cut costs. By reducing your labor burden, you are saving on costs in the long run.
Always Available
A chronic problem in small and medium-sized retail shops is the schedule. People work and the open hours are generally inadequate with the common people’s work hours. A locker doesn’t need to sleep, so it can keep items being picked up for days! Customers want to shop with businesses that have flexibility in pick-up times.
Ain’t Nobody Got Time to Wait
I don’t know about you, but I really don’t like to be waiting in line to buy or pick up something. We need to wait because shops don’t have lockers. If they did, all you need to do is open up the locker and take your stuff, in a matter of seconds. That’s why the user experience was optimized to the limit at Bloq.it UI: users take up no more than 10 seconds to pick up their stuff and leave. By avoiding the hassle of making customers wait in line, you are promoting a positive experience.
More Sales
I think we’ve all been there. At the gas station or at the supermarket cashier, for whatever reason, we tend to pick up unnecessary chocolate or a pack of bubble gum (or whatever you desire at the time). Our clients tell us that this happens all the time with lockers; people go to pick their stuff and end up buying more products than they intended to due to their time that has already been optimized by picking up what they needed without wasting much of their time.
(photo by Sam Lion from Pexels)
Easy to Manage, Easy to Read
Nowadays, managers are fairly obsessed with data, including KPI’s and several other types of metrics. Bloq.it Smart Lockers allow you to easily read the data provided by your lockers. For instance: how many doors are used per day, the average value generated by a locker and several other data that can be easily gathered inside the Bloq.it OS. The more insight you can generate, the easier it will be to make important business decisions.
Flexibility
In the case that your business wants to change its core idea, or that you might want to restyle your shop, what then? Well, Bloq.it has you covered on that front. Our lockers are not only super-smart but they are also modular, which basically means that you can add or remove columns according to your needs in less than 10 minutes.
Don’t Miss Out
If you think that smart lockers are not for you, and that is not really necessary to invest in smart lockers, the truth is that you will be missing out. As a matter of fact, you actually already are. Smart lockers are the new megatrend in retail and are being adopted massively by big companies all over the world in different segments, from pharma to all kinds of retail. Even car dealerships are now into implementing smart lockers to their business model.
These are only seven reasons your business should invest in smart lockers and participate in one of the biggest transformations in the way stores interact with their customers.
Like any other transformation, you might be skeptical to invest in smart lockers at first but we are here to work together on how your business can invest in smart lockers. Successful businesses are able to adapt to new shifts in consumer demand.
For more information, send us a message on Linkedin.
